Welcome to the User Services Web Site!

The University of Illinois Foundation User Services’ mission is to provide advanced technology solutions, quality services and support to users of the Foundation Alumni Constituent Tracking System (FACTS) and other development applications. Our goal is to create a positive user experience and enhance initiatives for the development community.

FACTS will be unavailable from 9:00 PM – 11:00 PM on Sunday, August 3rd for System Maintenance!!

New FACTS Password Credentials Aug 4, 2008

New Additional Email Text in Files and Reports SEND Function July 25, 2008

Ability to Add Life Partner Relationships Now in FACTS June 2, 2008

New Enhancements Planned for SelectPlus May 30, 2008

New MochaSoft version 9.3 Available May 30, 2008

New FACTS C/S Release Available May 19, 2008

New Files and Reports replaces FACTS Reports May 19, 2008

NCOA Update Mar 26, 2008

Cognos Connection Gets a New Look Mar 19, 2008

UIUC October 2007 Grad Transfers Feb 11, 2008

UIC December 2007 Grad Transfers Feb 05, 2008

FACTS Reports Retention Period Now 45 Days Jan 14, 2008

Emails Uploaded into FACTS Jan 8, 2008

Bluestem Gets a New Look Jan 7, 2008

New Business Reports One Click Away Dec 6 , 2007

If you have a question and are not sure who to ask, please refer to our Who to Call Guidelines. You may also obtain assistance by telephone at (217) 333-6902, or by e-mail to FACTS User Services.

While you're here, please provide us with Feedback. We appreciate your comments to help us improve our service!

Thank you for visiting!